Privacy policy
Urban Student (urbanstudent.com) is an independent information site for international students, operated by Nicki Bates. This policy explains what information the site collects, how it's used, and the choices you have.
Information we collect
- Usage data — like most websites, we and our service providers collect standard technical data when you visit: pages viewed, approximate location (country/city level), device and browser type, and referring pages. This is aggregate analytics data, not used to identify you personally.
- Information you provide — if you contact us or submit an enquiry form, we collect the details you choose to share (such as your name, email address, and your question) so we can respond.
Cookies and advertising
This site displays advertising served by Google AdSense. Google and its partners use cookies to serve ads based on your prior visits to this and other websites, including the DoubleClick cookie for personalised advertising.
- You can opt out of personalised advertising at Google Ads Settings.
- You can learn how Google uses data from partner sites at policies.google.com/technologies/partner-sites.
- You can opt out of many third-party advertising cookies at aboutads.info/choices.
Analytics and service providers
We use third-party services to run and improve the site. Each processes data under its own privacy policy:
- Vercel — website hosting (standard server logs).
- Google Analytics — aggregate visitor statistics.
- Hotjar — anonymised usage insights (such as how pages are scrolled and read).
- HubSpot — enquiry handling and contact management, if you submit a form.
How we use information
- To operate, maintain, and improve the site and its content.
- To respond to enquiries you send us.
- To display advertising, which funds the site's free content.
We do not sell your personal information.
Data retention and security
We keep personal information only as long as needed for the purposes above, and take reasonable steps to protect it. Aggregate analytics data is retained per the retention settings of the services listed.
Your rights
Depending on where you live (including under the Australian Privacy Principles and the EU/UK GDPR), you may have rights to access, correct, or delete personal information we hold about you, or to object to certain processing. To exercise these rights, contact us using the details below.
Third-party links
The site links to external websites — including government visa authorities and university sites. We're not responsible for their content or privacy practices.
Changes to this policy
We may update this policy from time to time; the "last reviewed" date below reflects the most recent change. Significant changes will be reflected on this page.
Contact
Questions about this policy or your data: admin@urbanstudent.com
Last reviewed . Rules and figures change — always confirm with the official source before applying.